Privacy Policy
Effective Date: March 1, 2025
1. Roles & Responsibilities
Random Forest Tech Pte Ltd ("Neoflo," "Company," "we," "our," or "us") is the controller of your Personal Data as outlined in this Privacy Policy, unless stated otherwise. If we act as a processor on behalf of our customers, this policy does not apply. Customers control the information they submit, and their practices may differ from ours. For privacy details related to our customers, please contact them directly. If you wish to exercise rights under data protection laws, contact the customer who submitted your data to us.
2. Data Collection & Data Sources
2.1 Covered Data Processing Activities
This Privacy Policy covers how we collect and process your Personal Data, including:
Information You Provide: We gather contact and professional details when you interact with us, sign up for services, or attend events. This includes data like your name, email, job title, and organization.
Administrator Data: When you create an account or manage services with Neoflo, we collect details like your name, email, phone number, billing info, and service configurations.
Biographical and Community Data: We collect data from our support forums and community activities, including usernames, photos, and feedback.
Job Applicant Data: We collect resumes, educational and work background, and potentially sensitive information during the job application process.
Contract and Payment Data: We handle contract details and payment information, including billing names and addresses.
Audio, Electronic, or Visual Data: We may record events or meetings for business and marketing purposes.
Consumer Products: When you use Neoflo Consumer Products, we collect contact info, authentication setup details, and usage data.
For sensitive data, we provide additional notice or seek consent as required by law.
2.2 Personal Data We Collect From Other Sources
In the course of our business, Neoflo receives Personal Data and other information from third parties for various purposes:
Business Contact Information: We obtain details like names, job titles, emails, phone numbers, and social profiles from third-party sources for marketing and business intelligence.
Job Candidate Information: We collect details such as resumes, educational and work history, and feedback from third parties as allowed by law.
Security Data: We gather data to enhance security, like breached credentials, to protect our services and support our customers.
Third-Party Platform Information: We receive data related to credit information, program management, or technical needs, such as details about open-source contributions.
Job Application Data: We may obtain background checks and feedback from third parties during the hiring process.
For professional services, Neoflo may receive Personal Data from partners or in connection with business transactions.
3. Security Measures
Security is a top priority for Neoflo. We maintain a comprehensive security program with industry-standard safeguards to protect Personal Data from loss, theft, and unauthorized access. However, no system is completely foolproof, and we cannot guarantee absolute protection from online threats. You are responsible for securing your password and devices. If your Neoflo service is provided through a customer subscription, that customer is responsible for configuring security settings.
4. International Data Transfers
Your Personal Data may be collected, transferred, processed, and stored by Random Forest Tech Pte Ltd in Singaporeand other countries where our affiliates, service providers, and third parties operate. Some of these locations may not have data protection laws as strict as your own region, such as the EU, UK, or Japan. Neoflo has safeguards in place to ensure your data is protected, including agreements with relevant data protection provisions.
5. Children’s Data
Neoflo websites are not intended for children, and we do not knowingly collect Personal Data from anyone under 16. If you believe your child has provided us with Personal Data without consent, please contact us, and we will delete the data.
6. Data Retention
Neoflo will retain your Personal Data as long as needed for its original purpose or to meet legal obligations, resolve disputes, and enforce agreements. The retention period is based on factors like the amount and sensitivity of your data, the risk of unauthorized use, and legal requirements.
7. Information Choices
Neoflo may collect, use, and share your Personal Data for content and advertising. Below are ways to manage your settings:
Email Marketing: To opt out, click the “unsubscribe” button in our emails or visit our Subscription Center. You can't opt out of important service emails.
Phone or Mail Marketing: To opt out, submit a request through our form.
Analytics: Adjust cookie settings or opt out of Google Analytics and Markets tracking.
Cookies: Manage cookies through the OneTrust or Auth0 Cookie Settings. Adjusting cookies may affect website functionality.
Privacy Rights: Depending on your location, you may have rights such as accessing, correcting, deleting, or restricting your Personal Data. You can also opt out of targeted advertising.
8. Changes to the Policy
This Privacy Policy may be updated periodically to reflect changes in our practices, technologies, or legal requirements. We will update the "effective date" at the top of the page. If there are significant changes, we may notify you via email or by posting a notice on our website.
9. Governing Law
This Privacy Policy is governed by the laws of Singapore.
